Frequently Asked Questions
What forms of payment do you accept? Do you offer Payment Plans?
- We accept Credit Cards, Cash and checks.
- We do not accept Care Credit
- We do not offer payment plans.
Do we take Walk-in appointments?
- We do not take walk-in appointments.
- In May of 2021 Prospect Park Veterinary Clinic went to appointment scheduling.
- Please call our office to schedule an appointment today!
Do we have weekend hours?
- We are open Monday thru Friday
- We are closed on Saturday and Sundays
Are we accepting New Clients?
- We are always happy to accept new clients
- We do require a non-refundable deposit for the exam fee for new clients in order to reserve your appointment. This prepaid deposit will be used on the day of your exam.
- If you no call/no show for the initial appointment, you will not receive a refund.
My Pet ingested something, what should I do?
While there are many scenarios of pets ingesting things they shouldn't, it depends.
If you are unsure, you can always call our office. A customer service representative will try to help guide you.
- If your pet ingested something potentially toxic you can call: ASPCA Pet Poison Control at 1-888-426-4435. A consultation fee applies.
- You can also call Pet Poison helpline 1-800-213-6680. A Consultation fee applies.
Further Questions?
Please contact one of our customer service specialist if you have any further questions.